HELP NOW
My T-money balance is too low to exit
Checked 2026-08-03 · Official sources
01
What happened
The final fare is higher than the remaining balance on your card, so the exit gate cannot complete the journey.
02
What to do now
- Stay inside the paid area and look for a fare-adjustment or transit-card recharge machine near the gates.
- Choose the English menu and add enough balance to the same card.
- Try the exit gate again after the recharge finishes.
- If you cannot use the machine, show the message below to station staff.
Show station staff
교통카드 잔액이 부족한 것 같아요. 충전할 수 있게 도와주세요.
I think my transit-card balance is too low. Please help me recharge it.
Say this
충전이요.
chung-jeon-yo
Top-up, please.
03
What it may cost
You normally need to add enough stored value to cover the unpaid fare. This is a balance top-up, not a separate fixed penalty.
04
How to avoid it next time
- Check your balance on the gate display after each tap.
- Add a modest buffer before a long or airport journey.
- Keep some Korean won available in case the nearest machine does not accept your card.
Sources and verification
This page depends on 1 checked policy statement.
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