HELP NOW
I missed my KTX train
Checked 2026-08-03 · Official sources
01
What happened
Your ticket was issued for a specific train that has already departed. It does not automatically move to the next train.
02
What to do now
- Go to a KORAIL station ticket office immediately with the ticket or booking record.
- Ask whether a post-departure refund is still available.
- Check the next train separately and buy a new ticket only after staff explains the refund options.
- Do not board another reserved train using the missed ticket.
Show station staff
이 KTX를 놓쳤어요. 환불과 다음 열차를 도와주세요.
I missed this KTX. Please help me with the refund and the next train.
03
What it may cost
KORAIL applies a refund penalty that increases after departure. Post-departure refunds are handled only at a KORAIL station ticket office and are subject to a deadline.
04
How to avoid it next time
- Arrive at the station early enough to find the correct platform and train number.
- Check the departure station carefully; Seoul, Yongsan and other stations are not interchangeable.
- If you know you will miss the train, return the ticket before departure when possible.
Sources and verification
This page depends on 2 checked policy statements.
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